Support
For questions about Lore, send us an email.
Contact us
If something is not working, include your iOS and app versions and what you did. Never send your password. Support hours are weekdays 9:00 to 18:00 (Japan time), and we reply within 1 business day.
Frequently asked questions
What is Lore?
Lore is an iPhone app that receives articles researched and written by your own AI, such as ChatGPT or Claude, and helps you remember them with spaced review quizzes. The AI does the researching and writing; the app is where you read, organize and review.
Do I need ChatGPT or Claude?
Yes. Writing articles, collecting news and a daily delivery are set up on your own AI service. Lore itself does not write articles. The AI service may charge its own fees.
How do I connect ChatGPT or Claude?
In Settings, open Connect your AI and copy the URL. Add it as a connector in your AI and sign in with the same account as in the app. In ChatGPT, adding a custom connector currently needs developer mode, which requires a paid plan. In Claude, add it under Settings, Connectors. The connection guide has the steps.
When do the review quizzes come back?
Questions from an article you read return the next day, after 3 days, after a week and after 3 weeks. Each correct answer pushes the next one further out, and missed questions come back tomorrow. You get multiple choice, and true/false cards you swipe.
Is Lore free?
Lore requires an account and Lore Pro, a subscription. New subscribers get a free trial. The price and trial length are shown on the purchase screen, and you are not charged if you cancel during the trial.
Are the articles accurate?
Articles are written by an AI such as ChatGPT or Claude, so they can contain mistakes. They come with sources, so check the sources and the dates. They are not a substitute for professional medical, legal or financial advice.
Is there a widget?
Yes. The “Today in Lore” widget works on the Home Screen and Lock Screen and shows today’s article count and the reviews still due.
How do I delete my account and data?
Request it in the app under Settings, Delete account, or use the data deletion page if you no longer have the app. Deleting your data does not cancel your App Store subscription, so cancel it first in iPhone Settings.
Delete your account and data
Request it in the app under Settings, Delete account (or the menu at the top right of the purchase screen if you are not subscribed). Deleting your data does not cancel your App Store subscription, so cancel it first in iPhone Settings.
How deletion works and what is kept
Manage your subscription
Manage or cancel anytime in iPhone Settings, your name, Subscriptions. Refunds are requested through Apple’s Report a Problem.